Before play
Decide a fixed spending limit from money reserved for entertainment. Decide how long you will stay, and do not borrow or use funds needed for travel, bills or daily life.
Responsible play
Responsible play
Time at the tables is optional entertainment with a cost. It belongs inside limits decided in advance and should never be used to solve financial pressure.
During play
Take regular breaks, keep track of time and spending, and avoid the tables when tired, upset or affected by alcohol. Posted limits describe the game, not what you should spend.
When to stop
Losses should not be chased. Stop when your preset time or spending limit is reached. Step away if play no longer feels calm, social and optional.
Aboard
Access aboard
Casino access is restricted to guests aged 18 or over. Valid identification may be required. Casino staff can explain rules, house procedures and available ways to pause or leave the gaming area.
The ticket
The fare and the casino
Casino play is separate from the cruise fare and is not included in the ticket. Availability and opening hours depend on the ship's position, the vessel and applicable maritime regulations.
Support
Independent help
Independent organisations that offer free, confidential help to anyone affected by gambling.
- GamCareSupport, information and counselling for anyone affected by problem gambling in the UK, including the National Gambling Helpline (0808 8020 133).
- BeGambleAwareFree, confidential advice and support for anyone affected by gambling in Great Britain, available 24/7.
- Gordon MoodySpecialist residential and online treatment for people severely affected by gambling harm.
- Responsible Gambling CouncilIndependent non-profit dedicated to problem-gambling prevention and safer-play education.
- GAMSTOPFree self-exclusion service that lets you block yourself from UK-licensed gambling websites and apps.
Questions
Frequently asked questions
Who can enter the onboard casino?
Only guests aged 18 or over may enter the casino. Valid identification may be required.
Is casino play included in the cruise fare?
No. Casino play and everything connected with it are separate from the fare and are never part of the ticket.
Which casino games may be available?
Poker, blackjack, European roulette, baccarat and slot machines may be offered, subject to the cruise, ship and operating period.
Why can casino opening hours change?
Hours depend on the ship's position and applicable maritime regulations. The casino is closed in port and in some waters.
Can I request a specific cabin?
Yes. Requests remain subject to route, ship position and availability.
Can dietary requirements be accommodated?
Many requirements can be considered when shared in advance. The team will explain suitable arrangements and allergen limitations.
Does sending a request confirm my cruise?
No. A request begins contact and planning with the Golden Mango voyage team; it is not automatic confirmation of a booking.
Is Golden Mango an online casino?
No. Golden Mango is a cruise operator. The casino is a hosted room on the ship; this website offers no online play, accounts or deposits.